ORDER POLICY

It is a customer’s responsibility to read and understand all of our company’s policies before placing an order.

TAXES

Our store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Tiara’s Place shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Tiara’s Place shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled Tiara’s Place shall immediately issue a credit to your credit card account in the amount of the incorrect price.

OUT OF STOCK PRODUCTS

We will ship your product as it becomes available. However, there may be times when a product you have ordered is out of stock or discontinued which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out of stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

GIFT CERTIFICATES

Purchases made with Tiara’s Place gift certificates are eligible for store credit only unless item is defective or an incorrect item was ordered. All final sale items or clearance item purchased with gift certificates are not eligible for refund, exchange or credit.

RETURN POLICIES

Due to hygienic reasons, there will be no refunds or exchanges or credits on all fashion jewelry or cosmetics; all sales are final. Refunds, exchanges or credits will NOT be given to items on clearance or final sale.

Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 3 days from the date of delivery. If you receive an item that was not ordered per your invoice, you must contact Tiara’s Place within 3 days from receipt for a return merchandise authorization number (“RMA”). If available, the correct item will be shipped to you free of charge and your return shipping cost will be refunded in the form of a store credit. If your replacement item is out of stock, we will process a refund back in the form of the original order payment method and return shipping costs will be refunded in the form of a store credit.  Item must be in the original packaging. In order to receive store credit for your return shipping costs, you must attach the return shipping receipt along with RMA.   You will only be credited the amount USPS ground would have charged for the same return, not the actual amount spent.

SHIPPING POLICIES

Your order will be shipped within 48 hours after payment has been approved and provided item ordered is in stock. Orders received on the weekend and/or holiday will be processed on the next business day. Orders are not processed or shipped on Saturday or Sunday except by prior arrangement.

Total Shipping Fees (domestic):

$0 - $25:      $6

$26 - $50:    $9

$51 - $75:    $12

$75+            FREE

Free ground shipping applies to orders over $75.

Rates and times to Hawaii, Alaska and/or internationally may be higher.  Please contact us regarding cost.